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Our Services

Smart Travel Solutions for Every Trip

Travel disruption happens: be ready when it does. Peace of mind before, during, and after your trip!

Delays, cancellations, lost luggage, ruined plans - they’re part of modern travel.

But you don’t have to face them alone.

We’ve created smart Safe Travel Services that resolve real travel problems quickly and effectively.

From a missed hotel night to a lost suitcase or a canceled flight, we deliver fast payouts and expert legal support, so you can continue your journey without stress.

No matter when or where an issue occurs, we’re available 24/7 to safeguard your trip, reduce disruption, and get you back on track.

Travel smarter, safer, and stress‑free with Paynow by your side.

Travel Safe

Travel Safe

Flight Disruption Service

Flight delays, cancellations, missed connections, overbooking, or denied boarding can disrupt your entire journey.

Travel Safe gives you peace of mind with:

  • Expert Legal Assistance to claim your rights under EU Regulation 261/2004 and the Montreal Convention without paying any commission.
  • Fast Advance  — receive eligible compensation within 96 business hours of claim approval from the airline.
  • 24/7 AI Chatbot Support — get instant guidance anytime, anywhere, with step‑by‑step instructions to protect your rights.
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Luggage Safe

Luggage Safe

Delayed or Lost Baggage Service

Luggage Safe protects you with free legal assistance under the Montreal Convention.

We’ll advance up to € 200 within 96 business hours for essential purchases.

You’ll also have 24/7 support from our AI Chatbot RitA!, specialised in passenger rights, guiding you step‑by‑step to protect your journey.

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Luggage Safe + Blue Ribbon Bags

Luggage Safe + Blue Ribbon Bags

Baggage Tracking & Delay Service

Baggage delayed or lost?

Luggage Safe + BRB protects you with free legal assistance under the Montreal Convention.

We’ll advance up to € 200 within 96 hours for essential purchases and include BRB baggage tracking plus up to $ 1000 BRB compensation if your bag isn’t tracked within 96 hours.

You’ll also have 24/7 support from our AI Chatbot RitA!, specialised in passenger rights, guiding you step‑by‑step to protect your journey.

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Sleep Safe

Sleep Safe

Missed First Night Service

If a last‑minute flight cancellation (not due to an extraordinary circumstance) causes you to miss your first hotel night, we’ll advance up to € 200, within 96 business hours upon approval, for that missed night only.

We also handle the claim with the airline on your behalf, without paying any commission, so you can focus on enjoying the rest of your trip.

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Sleep Safe Premium

Sleep Safe Premium

Extended Stay Loss Service

Sleep Safe Premium protects you against multiple hotel nights lost due to a last‑minute flight cancellation (not due to an extraordinary circumstance).

Receive a refund of up to € 1000, covering several consecutive nights missed.

This service is a travel insurance policy, subject to travel insurance laws, policy terms, and your applicable consumer rights.

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Parking Safe

Parking Safe

Extra Parking Expense Service

Had to extend your airport parking due to a return flight cancellation by the airline (not due to an extraordinary circumstance)?

Parking Safe protects you with free legal assistance to claim airline compensation.

We’ll advance up to € 100 within 96 business hours for extra parking costs.

24/7 support from our AI Chatbot RitA!, specialised in passenger rights, guiding you step‑by‑step to protect your journey.

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Rental Safe

Rental Safe

Missed Rental Service

Missed your pre‑booked transfer due to a last‑minute flight cancellation by the airline (not due to an extraordinary circumstance)?

Transfer Safe protects you with free legal assistance to claim airline compensation.

We’ll advance up to € 200 within 96 business hours for your missed rental service. 

24/7 support from our AI Chatbot RitA!, specialised in passenger rights, guiding you step‑by‑step to protect your journey.

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Transfer Safe

Transfer Safe

Missed Transfer Service

Missed your pre‑booked transfer due to a last‑minute flight cancellation by the airline (not due to an extraordinary circumstance)?

Transfer Safe protects you with free legal assistance to claim airline compensation.

We’ll advance up to € 200 within 96 business hours for your missed transfer.

24/7 support from our AI Chatbot RitA!, specialised in passenger rights, guiding you step‑by‑step to protect your journey.

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Cruise Safe

Cruise Safe

Missed Cruise Day Service

Missed your cruise departure due to a last‑minute flight cancellation by the airline (not due to an extraordinary circumstance)?

Cruise Safe protects your trip with free legal assistance to claim airline compensation.

We’ll advance up to € 200 within 96 business hours for your first missed cruise night.

24/7 support from our AI Chatbot RitA!, specialised in passenger rights, guiding you step‑by‑step to protect your journey.

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Transfer Safe Group

Transfer Safe Group

Missed Group Transfer Service

Missed your group transfer (more than 8 passengers) due to a last‑minute flight cancellation by the airline (not due to an extraordinary circumstance)?

Transfer Safe Group protects you with free legal assistance to claim airline compensation.

We’ll advance up to € 300 within 96 business hours for your missed group transfer.

24/7 support from our AI Chatbot RitA!, specialised in passenger rights, guiding you step‑by‑step to protect your journey.

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