Luggage Safe
Our Services
Delayed or Lost Baggage Service
If your baggage is not delivered on your outbound flight, you may need to buy clothes, toiletries, and other essentials to continue your trip.
Luggage Safe protects you from these unexpected expenses with:
- Advanced payment up to € 200 within 96 hours for eligible essential purchases made during your trip.
- Expert legal assistance to claim your rights under the Montreal Convention — without paying any commission.
- RitA!, the AI chatbot, provides 24/7 support: it informs travelers about their rights and guides them step-by-step to file a claim.
Important:
Keep all original receipts for your purchases.
Send us your documents as soon as possible — we have only 7 days to file a claim for damaged baggage and 21 days for undelivered baggage.
Booked your flight? Secure your trip today!
From flight support and baggage assistance to extra services for total peace of mind - we've got you covered.
Simply enter your departure and destination airports to instantly discover all available services and extras.
Choose the options that best fit your journey, add them to your cart, and enjoy a safer, worry-free trip.
