Your Legal & Travel Tech Partner.
A new way to assist travelers: claim assistance and fast purchase of eligible claims, providing a simple solution for flight cancellations and lost baggage.
Select your departure and destination airports and your travel dates.
Then click Search Available Solutions to see which services you can purchase for your trip.
Partners we work with daily to make your travels simple and stress-free.
Every journey we assist tells a story and the numbers speak for themselves.
Our results show why we are a trusted leader in Legal & Travel Tech solutions.
PayNow Solution provides innovative ancillary travel services designed to help travelers manage flight disruptions and other travel-related issues.
Through RitA!, our AI-powered travel assistant, travelers receive 24/7 guidance and practical support in cases of flight cancellations, delays, denied boarding, missed connections and baggage problems.
PayNow assists travelers in managing eligible claims under EU Regulation 261/2004 and the Montreal Convention. Where applicable, PayNow may purchase eligible claims held by travelers and pay the purchase price in accordance with the applicable service terms, subsequently pursuing recovery from the airline or other liable party.
Our services can be offered during the booking process or after booking, providing travel companies with flexible ancillary solutions that add value for their customers and create new revenue opportunities.
Because when a travel disruption occurs, knowing what to do is often just as important as knowing your rights.
By purchasing PayNow services before departure, travelers have access to RitA!, our 24/7 AI travel assistant, and practical support when things go wrong — from flight cancellations and delays to baggage problems and missed connections.
RitA! guides travelers step by step, while PayNow can assist with the management of eligible claims under EU Regulation 261/2004 and the Montreal Convention. Where applicable, PayNow may also purchase an eligible claim held by the traveler, in accordance with the applicable service terms.
Simple, practical assistance when it matters most — without the complexity of traditional insurance processes.
PayNow is not an insurance policy.
Unlike insurance companies and many Insurtech solutions, PayNow does not provide insurance coverage or a post-trip reimbursement. Instead, it provides practical assistance in managing travel disruptions and related claims.
When a problem occurs, RitA!, our 24/7 AI travel assistant, guides the traveler through the situation. PayNow can assist with the management of eligible claims and, where applicable, may purchase an eligible claim held by the traveler, in accordance with the applicable service terms.
Fintech solutions primarily focus on managing payments. PayNow combines technology, claim management and passenger rights to address the problem at its source and help travelers enforce their rights.
